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Hotel · Hanoi · Ha Noi Municipality

Chez Lumi Hotel

A compact 3-star hotel in central Hanoi with soundproofed rooms, a spa menu, and flexible check-in options.

  • 24-hour reception and security
  • Free Wi-Fi in all rooms
  • Paid airport shuttle available
7.7 Very good 173 reviews Booking.com 7.7 · 173 reviews

About

Chez Lumi Hotel

Chez Lumi Hotel sits in Hanoi, Vietnam, on the 3rd to 5th floors of 39D Ngo Hang Hanh. It's a 3-star property with 173 guest reviews and an overall rating of 7.7 out of 10. The hotel focuses on practical comforts: air conditioning, heating, soundproofed rooms, and a range of on-site services.

Guests can choose from six room types, from Standard Queen Rooms to two-bedroom Family Suites, many with balconies or city views. The hotel provides a 24-hour front desk, express check-in/out, luggage storage, laundry, and a spa centre offering massages, facials, and body treatments. Dining options are limited to a snack bar, but the central location puts Hanoi's eateries within easy reach.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Soundproofed rooms — Each room comes with soundproofing, helping to keep street noise at bay in a busy central area.
  • Spa and wellness on site — The hotel offers a range of treatments including massages, facials, and body scrubs, so you don't have to leave for relaxation.
  • Flexible check-in and check-out — Check-in runs from 14:00 to 23:00 and check-out from 06:00 to 12:00, giving early arrivals and late departures some leeway.
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Worth weighing

3 to weigh
  • No pets allowed — If you're travelling with an animal, this hotel isn't an option—pets are not permitted on the property.
  • Dining limited to a snack bar — There's no full restaurant on site, only a snack bar, so you'll likely head out for main meals.
  • Below-average guest rating — With a rating of 7.7 and no individual reviews provided, the hotel sits below the area average of 8.1, suggesting mixed experiences.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Family Room

  • 2 King Size Beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Suite Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Suite City View

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Bathtub

Standard King Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Standard Queen Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Family Suite

  • 2 King Size Beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Parking
  • 24-hour reception
  • Lift
  • Currency exchange
  • Luggage storage
  • Key access

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Electric kettle
  • Flat-screen TV
  • Free toiletries

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Paid airport shuttle
  • Fax/Photocopying

Spa & Wellness

  • Spa centre
  • Full body massage
  • Foot massage
  • Back massage
  • Head massage
  • Facial
  • Body scrub
  • Body wraps
  • Manicure
  • Pedicure
  • Make up services
  • Treatment room

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.7
Very good 173 reviews

Guest-rated 7.7/10 from 173 reviews

Booking.com · 7.7 · 173 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Location: The hotel is on Ngo Hang Hanh in Hanoi, but no specific landmarks or distances are provided. You'll be in the city centre, so many sights are likely within walking distance, though exact times aren't available.

39D Ngo Hang Hanh Chez Lumi Hotel 3Rd - 4Th - 5Th Floor, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:00
Check-out
By 06:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is from 06:00 to 12:00.

Does the hotel allow pets?

No, pets are not allowed at Chez Lumi Hotel.

Is parking available?

Yes, the hotel offers parking, but details such as cost or reservation are not specified.

Does the hotel have a restaurant?

There is no full restaurant, but a snack bar is available on site.

Are airport transfers available?

Yes, the hotel offers a paid airport shuttle service.

Do the rooms have air conditioning?

Yes, all room types include air conditioning, as well as heating.

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The bottom line

Chez Lumi Hotel suits travellers who value a central base, soundproofed rooms, and access to spa treatments without needing full dining facilities. Its compact scale and lack of pets may be drawbacks for some, but its practical amenities and flexible check-in times make it a reasonable 3-star choice in Hanoi.

7.7A practical central option with spa extras—consider it if you don't need a restaurant or pet-friendly policy.

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